Professional summary
PMP-certified project manager with six years leading cross-functional delivery across
financial services and hospitality, and the founder of a compliance-first managed IT and
cybersecurity firm. Delivered $570K+ in cost savings through asset
optimization, held a 98% accuracy standard on monthly portfolio
reconciliation, and rebuilt a training program that lifted team efficiency 30%. Fluent in
Agile, waterfall, and hybrid delivery; equally comfortable owning a budget, a risk register,
or the implementation underneath both.
Core competencies
- Project delivery
- Project lifecycle management · Agile & Scrum · Waterfall · Risk management · Scope & timeline control · Budget ownership · Resource allocation · Change management · Process optimization · Quality assurance
- Leadership
- Cross-functional team leadership · Stakeholder engagement · Executive communication · Training & development · Strategic planning · Performance tracking · Vendor coordination · Conflict resolution
- Analysis
- Cost & margin analysis · Revenue modeling · Variance & reconciliation · KPI design · Business intelligence reporting · Forecasting
Professional experience
Founder & Chief Executive
Cobrix Solutions — California (remote)
2024 — Present
- Founded and operate a managed service provider and managed security service provider serving healthcare, legal, accounting, real estate, and construction businesses across the United States.
- Defined the full service model end to end: catalog, flat-rate pricing, SLA commitments, delivery process, and the compliance posture behind each regulated vertical (HIPAA, FTC Safeguards Rule, ABA Model Rules).
- Standardized delivery on a single-vendor security stack — Microsoft 365 Business Premium with Entra ID, Intune, Defender, and Lighthouse — reducing integration risk and cost basis versus a multi-vendor RMM/PSA/EDR assembly.
- Designed and shipped a client-facing security posture portal translating Defender and Entra telemetry into decisions a non-technical owner can act on; deployed on Cloudflare Pages.
- Built the firm's organic growth system: 31 city-level landing pages, 25+ long-form technical guides, and a daily automation handling sitemap regeneration, IndexNow submission, and indexation tracking.
- Author of the firm's technical publication on cybersecurity and compliance for regulated small businesses.
Project & Revenue Manager
Choice Hotels — Los Angeles, CA
Feb 2021 — Nov 2024
- Owned project timelines, budgets, and deliverables across client portfolio programs; consulted with leadership on budgets and coordinated cross-functionally to keep delivery on schedule.
- Sourced and secured project resources; led teams through clear goal setting and delegated by demonstrated strength rather than availability.
- Facilitated competitive training programs for 30+ employees, accelerating team efficiency 30%, and streamlined onboarding to smooth role transitions.
- Conducted in-depth analysis of new and existing revenue models in hospitality services to identify and capture emerging revenue streams.
- Performed business assessments and monthly tracking and reconciliation across client portfolios, maintaining a 98% accuracy rate while streamlining payment processing.
- Balanced inventory and strengthened supply chain processes through financial planning and resource allocation aligned to procurement goals.
- Integrated internal databases and record management systems to reinforce data integrity, creating structures adopted as departmental benchmarks.
- Drove $570K+ in cost savings through asset optimization initiatives with cross-functional teams — recognized with a performance bonus and additional PTO.
Assistant Account Manager
Chase Bank — Los Angeles, CA
Feb 2020 — Feb 2021
- Conceptualized and launched new processes that boosted efficiency 15%, reinforcing corrective actions to meet and exceed annual accounting objectives.
- Supervised, coached, and trained new banking professionals; evaluated performance and supported interviewing and screening of new hires.
- Executed decisions within defined policy, distributed operational communications, and escalated account issues to the correct departments.
- Maintained accurate financial records and handled accounts payable responsibilities alongside special projects.
- Decreased budget variances 10% by leading a financial data evaluation project, extracting insights, and presenting recommendations directly to stakeholders.
Team Leader / Supervisor / Trainer
Pizza Hut — Los Angeles, CA
Mar 2018 — Mar 2020
- Led day-to-day operations alongside the store manager, guiding development of a 20-employee team and overseeing the location in the manager's absence.
- Championed training and process improvement projects covering customer service, guest rapport, and sanitation standards.
- Won Store of the Month seven times for customer service and sales performance, holding 75%+ across all tracked KPIs.
Education & certifications
Bachelor of Business Administration, Business Analytics
California State University, Fullerton — Fullerton, CA
Certifications
- Project Management Professional (PMP) — Project Management Institute
- Salesforce Certified
- Google Python Crash Course
Technical proficiencies
- Project management
- MS Project · Jira · Asana · Smartsheet · Monday.com · Trello · ServiceNow · WhenIWork
- Data & BI
- Tableau · Power BI · SQL · Python · Excel (VLOOKUP, pivot tables, macros) · SPSS · XL-Miner
- Business systems
- Salesforce · FileMaker · IBM Watson · Forecast100 Pro · GoHighLevel
- Security & cloud
- Microsoft 365 · Entra ID · Intune · Microsoft Defender · Azure · Cloudflare · HIPAA & FTC Safeguards frameworks
- Languages
- English (fluent) · Urdu (fluent) · Hindi (fluent)